These General Conditions have been prepared in accordance with the provisions of Law 7/1998 on General Conditions of contracting, Royal Decree 1906/1999 regulating telephone or electronic contracting with general conditions in development of Article 5. 3 of Law 7/1998, the Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users, Law 7/1996 on the Regulation of Retail Trade, Royal Decree-Law 14/1999 regulating the Electronic Signature and any other legal provisions that may be applicable.
MAJDOULINE MAHRADY may at any time and without notice, modify these General Conditions, so it is essential that, prior to making each purchase, the Customer reads and accepts these Conditions. Any purchase of articles made through the Site presupposes the reading, knowledge, full and unreserved acceptance and validity of each and every one of the General Conditions, which shall be considered automatically incorporated into the contract to be signed, without the need for the written transcription of the same. These General Terms and Conditions constitute a binding legal agreement between the Customer and MAJDOULINE MAHRADY and may be subject to modifications and updates.
In general the relationship between MAJDOULINE MAHRADY with the Users of its telematic services, present on the web, are subject to Spanish legislation and jurisdiction.
The Conditions applicable to the order of an article by a Customer are those in force on the day on which the order was placed.
The information (name, definition, reproduction of the articles and detailed description: properties, characteristics and composition…) relating to all the articles appearing on the Site are provided without prejudice to the utmost care and accuracy. The reliable reproduction of the images and colors of the products displayed may not, however, faithfully reflect the reality of the specific characteristics due to the Internet browser or the screen used; they are only indicative and have no contractual value.
To make a purchase it is necessary to be registered by registering the personal data requested, entering a username and password, which are personal and non-transferable. To place an order the Customer must be of legal age and possess legal capacity.
The Customer undertakes to ensure that all information and personal data communicated to Customer Service or on the Site as part of the order are in accordance with these general terms and conditions, complete, accurate and up to date. Failing this, MAJDOULINE MAHRADY reserves the right to cancel the order immediately.
The reception of orders is subject to the strict respect of the procedures described below, specified by a succession of screens indicating the successive phases that the Customer must imperatively respect in order to process his order.
We will send by e-mail the confirmation of the order with the data relative to your purchase. The e-mails will be fully valid between the parties, in the same way as the automatic registration systems used on the Site. In addition, MAJDOULINE MAHRADY will keep for a period of 4 years the data relating to any order, and will keep them at the disposal of the Customer.
We reserve the right to refuse any order placed by a Customer with whom there is a dispute concerning the non-payment of a previous order. If MAJDOULINE MAHRADY finds that the order does not meet the requirements of these General Terms and Conditions, it will inform the Customer by telephone or email as soon as possible.
In the event that the Customer fails to remedy the defects in his order, MAJDOULINE MAHRADY reserves the right to cancel the order.
MAJDOULINE MAHRADY reserves the right to cancel orders pending payment by bank transfer after two days from the date of purchase.
We shall not be liable for: – Interruptions or delays recorded by the Customer Service or on the Site, due to the execution of maintenance work, technical breakdowns, cases of force majeure or due to third parties or any circumstances beyond its control. – The impossibility for the Customer or MAJDOULINE MAHRADY to contact the Customer Service and/or to access the Site temporarily, due to circumstances beyond its control, such as computer breakdowns, interruptions of the telephone network, the Internet network or failures of the customer’s reception equipment on the Internet network.
Nura Luxury Gallery is committed to sell only authentic products. The items listed for sale are second hand items. In any case, we guarantee that the articles have been thoroughly analyzed, checked and authenticated by our expert staff.
The Customer is informed that, in order to process the order, we collect the following personal data of the Customer, which are incorporated into an automated file owned by us: name and surname, username and password of the account held by the Customer on the Site, email address, telephone number, ID card/passport number, address of the Customer’s residence, delivery address and means of payment. By making a purchase through the Site or the Customer Service, the Customer consents and is informed that the data provided will be included in the aforementioned automated file of MAJDOULINE MAHRADY. These data are collected in order to manage the delivery of the products purchased by the Customer as well as to obtain the customer profile for better development of its products and services.
This information is necessary for the processing of the order and its execution. The provision of personal information requested from the Customer for the processing of an order is mandatory, so the refusal to provide it will make it impossible to be a customer of MAJDOULINE MAHRADY.
In accordance with Directive 95/46/EC of 24 October 1995 on the protection of individuals with regard to the processing of personal information and the free movement of such information, and the Organic Law 15/1999 of 13 December 1999 on the Protection of Personal Data and its implementing regulations, informs you that the personal data provided by you via email, information or subscription forms, or contracting processes will be incorporated into a file for automated processing, in order to provide and offer our products and services and control the accounting management of the company.
The Customer may exercise, with respect to the data collected in the manner provided, the rights recognized in Law 15/1999, of December 13, Protection of Personal Data, access, rectification, opposition and cancellation at any time, if appropriate, as well as the revocation of consent for the transfer of their data. To exercise this right simply send an email info@nuraluxurygallery.com
We undertake, in the use of the data included in the file, to respect their confidentiality and to use them in accordance with the purpose of the file, as well as to comply with its obligation to keep them and to take all measures to prevent alteration, loss, treatment or unauthorized access, in accordance with the provisions of the Regulation on Security Measures for automated files containing personal data, approved by Royal Decree 994/1999 of 11 July.
The data collected are stored under the confidentiality and security measures established by law and will not be disclosed to persons or entities outside our staff, except for the exceptions contained in the law or as necessary for the provision of our services.
By accepting this privacy policy you expressly consent to the processing of your data previously exposed. Likewise, the acceptance of this privacy policy implies that the data you provide us are true, accurate, exact and updated, being responsible for any direct or indirect damage that may arise from this non-compliance. In the event that the data provided are from a third party, you warrant that you have been informed of this privacy policy and that you have given your authorization to provide us with your data.
The prices of each of the items will be the one stipulated at any given time on our website, except in case of manifest error. Although we make every effort to ensure that all prices shown on the Site are correct, errors may occur. If MAJDOULINE MAHRADY detects an error in any of the items you have purchased, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, the order will be cancelled and the amounts paid will be refunded in full. MAJDOULINE MAHRADY is not obliged to supply you with any item at the incorrect lower price (even if we have sent you confirmation of purchase) if the pricing error is unmistakably obvious and could reasonably have been recognized as the incorrect price.
The purchase of second-hand goods is exempt from VAT. The Customer Service Department will send by email and attach a copy to the order a proof of purchase with written confirmation of the price paid and shipping costs at your expense.
The delivery of the articles will be made to the delivery address indicated when placing the order. In no case the delivery can be made neither in hotels nor in post office boxes.
Once the payment of the amount of the order has been registered, the delivery of the articles will be made to the delivery address indicated by the Customer, within a maximum period of 20 days from the date of the order for the whole national and international territory.
The Customer will be able to resolve the provisions of the order placed within two (2) working days from receipt of the items. In this sense, it has the right to return the items delivered within this period, in their original packaging, in the same condition in which it was delivered (delivering accessories, cover, warranty, etc. if any) To make effective the right of resolution, it is mandatory to contact within this period with Customer Service, request the return of the / the items, and confirm the address of the collection address. It is the Customer’s responsibility to keep all proof of this return, which means that the items will be sent by the transport company agreed by MAJDOULINE MAHRADY, which will be the one to collect them.
The transport costs arising from the purchase (delivery and return of the item) shall be borne by the Customer in all cases.
The refund of the return is made by means of a voucher equivalent to the amount of your order. In no case will a refund of payment be made for returned items. Returned items that are incomplete, damaged, spoiled, damaged, deteriorated, do not correspond to the one delivered to the Customer or do not have the tamper-proof label, will not be delivered any voucher for the amount equivalent to the initial order.
These Conditions shall be governed by the provisions of the regulations in force concerning the applicable law and the competent jurisdiction. However, for cases in which the regulations provide for the possibility of the parties to submit to a jurisdiction, expressly waiving any other jurisdiction that may correspond to them, shall submit any disputes and / or litigation to the knowledge of the Courts and Tribunals of the city of Marbella (Spain).
